These release notes provide a list of changes in OEM Adopt that affect you as they occur, so you can learn about important changes quickly before diving into the relevant documentation.
January 2025
Tasks List
The Task List building block allows you to design and display a sequence of tasks for your users. By breaking down actions or learning objectives into clear, manageable steps, you can guide your users through processes to help them learn, make progress, or accomplish specific tasks within your application. See Building Blocks.
November 2024
Guide Confirmation
Guide Confirmation allows guide builders to add a check that asks their users if they are sure they want to proceed with a certain action. See Guide Activations.
Guide Persistence
Guide Persistence allows your guide to remain on screen even if the anchoring element disappears. See Guide Activations.
Track Events
In the Analytics area of the Adopt UI, a new 'Track Events' tab will be added. This tab will display a list of all available track events, filterable by segment, time frame, app, and search bar, similar to other tabs. Users can select a specific track even to view detailed property data on a dedicated page. Additionally, track events can now be utilized in the paths functionality, allowing users to select events per application. See Track Events Tab.
October 2024
Adopt Subscription Timezone
Adopt Subscription Timezone allows Partners to set a timezone for an Adopt End User (AEU) Subscription than is different than the Partners main Pendo One Subscription. Once you make this change, data in the AEU subscription will be localized to the timezone that you set for the AEU subscription. See Managing OEM Adopt and Your Customers.
July 2024
Inbound Segments via API
Create Segments in OEM Adopt via API. See Inbound Segments via API.
June 2024
Guide Edit History
Guide Edit History helps you track and understand changes made to your guide by your team, ensuring you can quickly identify and address any changes with your users. See Guide Edit History.
January 2024
New Languages for Localization
Additional languages are now supported in Localization. New languages include: Malagasy, Icelandic, Zulu Creole, Mongolian, South African, and more. See Localization Feature in Guides.
Responsive Guides
You can design your guides to be responsive. When viewing a guide in a browser window, the layout adjusts to the screen of the device it's viewed from. See Create a Responsive Guide.
Updates to Launch a Guide
Specify which step to a launch to when creating "Launch a Guide" buttons and leverage new guide steps permalinks, giving you control over what paths to lead your users through and the ability to fine tune your guide experience. See Guide Button Actions.
December 2023
New Roles and Permissions
Updated roles and permissions allow more granular control when assigning roles to users. New roles include Guide Editor, Guide Publisher, Analyst, etc. See Roles and Permissions.
Guides: Tagged Features
Now, you can target already tagged features for in-app guides, without having to spend a lot of time and effort creating CSS element path rules. As well as use ARIA labels for notifications in the Resource Center. Additionally, we now provide video support for Microsoft Stream (classic) and Sharepoint.
User Interface Text Updates
Application-level user permission text updates for Guide Publisher, Guide Content Editor, Guide Creator permission will no longer reference "Guides includes NPS"
Adopt Settings will remove the "Teams" tab and "Users" Tab
August 2023
Journey Insights
Your customers can leverage Journeys to understand how users navigate through applications to complete tasks. Now, Journey insights will highlight potential inefficiencies and display suggestions on how to alleviate them. As a result, your customers will be able to analyze Journeys with increased focus and make process improvement decisions faster, with less effort. See Workflows -> Journeys.
Anonymous Visitors in Adopt
In the past, the Adopt experience was primarily centered around previously identified users. Now, your customers are empowered to leverage the potential of anonymous visitors data, too. Rather than discarding this data, your customers can analyze behavioral patters of these anonymous visitors in addition to identified visitors, This enhancement will enable your customers to gain a more comprehensive understanding of behavioral analytics across a wider range of end users. See Anonymous Visitors.
July 2023
Guides Display Alerts
Adopt accounts will have access to a Guide Alerts tab so that they can gain confidence their guides are being delivered to users. IN this tab, they'll have access to see which guides might be broken and use triaging tools to keep track of what neneds to be looked at vs. what they've already fixed. See Guide Display Alerts.
June 2023
Show All Enabled App Data in a Single Subscription
Before, Adopt customers with multiple apps enabled for a single account, have to switch between app accounts in order to see data for each different application. After this update, Adopt customers will be able to see information about all enabled applications under a single subscription. This will allow customers to better understand a single user's journey across applications by leveraging our cross-app analytics capabilities.