A visitor is a single individual user that logs into your application. You can access the Visitors tab via the Analytics tab.
Visitor Details Overview
You can view details on an individual user in your Reseller Adopt subscription by navigating to Analytics > Visitors and clicking on a user's Visitor ID.
Visitor Details Breakdown
Visitor details correspond to the metadata sent in with the last recorded event. Although metadata can change over time, Reseller Adopt only shows the most recently received values, regardless of date or app filters applied.
This metadata automatically updates when a user visits a page in your application and passes the fields to Reseller Adopt. These fields are standard to each user. Auto is the default metadata Reseller Adopt creates (cannot be modified).
Any metadata values that are being passed to Reseller Adopt via the agent. Metadata from Agent can be defined in the snippet that the Partner uses when installing Pendo (powers Reseller Adopt). If there are metadata values not defined here that you think should be, reach out to your Partner vendor to ask them what can be added.
You can adjust the columns on the Visitors page by clicking the icon.
Each column is based on a visitor metadata value so you can customize your view as you desire.
Download As CSV
If you need to download a particular set of users, click on this icon to get a CSV download.
Hide Visitors With No Events
Enable this filter by clicking it once. Click it once more to turn the filter off. The "Hide Visitors With No Events" filter will allow you to only see visitors who have events captured.