Pendo Reseller Adopt invites have a time limit associated for security. Invites expire after 72 hours (3 days). The Adopt Admin can re-invite the user by selecting the paper airplane icon next to their name in team settings. Adopt Partner team members with Adopt Manager access in Pendo can change themselves to an Adopt Admin in order to troubleshoot user settings if needed.
Note: If a user is already a member of an Adopt account, they don't receive another email invitation. The new account automatically appears in the Adopt UI.